Concord Aerospace Return Policy

CONCORD AEROSPACE RETURN POLICY

 

All sales are final!

Sometimes mistakes happen and if they, do we will work with you to correct the issue.

We do not offer a refund or exchange policy but will do our best correct an error in the rare case it occurs.

 

Order Cancellation / Modifications

 

  • Once and order has been placed on the site, it automatically starts the shipping process. We are not able to alter or cancel an order once processed.

 

  • Engraved/Personalized- Any items that have engraving or any personalization made to them are not subject to returns, refunds or exchanges due to the customization of each item.

 

  • Tax- The appropriate tax amount by item will be included with your refund.

 

  • Discounts and Promotions- The refund value for each item returned will be reduced to reflect the value of the free gift or discount.

 

  • Sale Items Sale items are not subject to returns or refunds unless otherwise stated on the item.

 

  • Special Order Items - Any items special ordered or made to order are not subject to returns, refunds or exchanges.

 

Return Request Process:

 

You can request a return at contact@concordaerospace.com  

*please include the confirmation number

 

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